Tuesday, May 25, 2010

Beware of Webex fine prints

When you signup for a new service, you should pay extra attention to the following in your receipt.

Your monthly subscription will renew automatically with the same terms, beginning on month 2.

I don't have a problem with above, but, they don't send you the invoice for the second (or subsequent) month until after they have charged the payment to your credit card, by that time it's too late to cancel (you already have paid for the month you may not need).

Worst still, it will take you some effort to get your service cancelled.
Needless to say I'm going to look elsewhere for similar service from now on.

No comments:

Post a Comment